Terms of service
Welcome to Norxt! The terms “we,” “us,” and “our” refer to Norxt. Norxt operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a carefully curated shopping experience (the “Services”). Norxt is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with any policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you have the legal capacity required to use the Services and enter into transactions in accordance with the laws applicable in your place of residence, and that you have given us your consent to allow any minor dependents under your responsibility to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that product colors or appearance may differ from what is displayed on your screen due to the type of device you use, as well as its settings and configuration.
We take reasonable care to display and describe our products accurately, while acknowledging that colors or appearance may vary slightly depending on your screen and device settings.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Norxt reserves the right to accept or reject your order for any reason at its discretion. Your order is not considered accepted until Norxt confirms its acceptance. We must receive and process your payment before accepting your order.
Please review your order carefully before submitting it. You may request a modification or cancellation before the order enters the processing or shipping stage, whenever reasonably possible.
If we do not accept your order, or if we modify or cancel it, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases are eligible for return or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are intended for personal or household use and are not intended for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotional offers are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be shown in your order confirmation email.
Before completing your order, you will be shown the total amount payable, including shipping charges and any applicable fees or taxes, if any. For international orders, the destination country may impose customs duties or local taxes, which will be the customer's responsibility where applicable.
Prices and offers may differ between the NORXT online store and other sales channels or third-party platforms unless otherwise stated.
From time to time, we may offer promotions that affect pricing and are subject to separate terms and conditions. If there is any conflict between the terms of a promotion and these Terms, the promotion terms will apply.
You are responsible for providing accurate and complete information when completing your order, including your contact details, billing information, and payment method, and for authorizing the use of the selected payment method.
You represent that the payment information you provide is true, accurate, and complete, and that you are authorized to use the selected payment method. Payment is subject to approval by the payment service provider, and you agree to pay the total amount displayed at checkout, including any applicable shipping charges, taxes, or additional fees.
SECTION 5 – SHIPPING AND DELIVERY
Orders within the Kingdom of Saudi Arabia are generally processed and delivered within 3 to 7 business days from the date the order is confirmed.
Delays may occur due to circumstances beyond our control, including carrier operational conditions, weather conditions, or customs procedures.
Customers will be notified of any expected delay that has a material effect on the estimated delivery date. The customer's statutory rights in the event of a delay remain protected in accordance with applicable laws.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, branding, text, displays, images, graphics, video, audio, and the design, selection, and arrangement thereof, are owned by Norxt, its affiliates, or its licensors.
Elements of the Services are protected, according to their nature, under the intellectual property laws applicable in the Kingdom of Saudi Arabia, including copyright, trademark, and other related rights.
These Terms permit you to use the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials available through the Services without our prior written consent.
Except as expressly provided herein, these Terms do not grant you, and must not be interpreted as granting you, any license or other rights under any patent, trademark, copyright, or other intellectual property right belonging to Norxt, Shopify, or any third party.
Unauthorized use of the Services may constitute a violation of applicable intellectual property laws in the Kingdom of Saudi Arabia.
The Norxt name, logos, brand identity elements, and proprietary content are protected assets and may not be used in any manner that infringes Norxt's rights without prior authorization. Trademarks, names, and logos belonging to Shopify or other third parties remain the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without warranties, representations, conditions, or endorsements of any kind.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which such tools are provided by the relevant third-party provider.
We may also offer new features through the Services in the future, including new tools and resources. Such new features will also form part of the Services and will be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated or provided by third parties, including embedded third-party functionality.
We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.
We are not responsible for any harm or damages arising from your access to third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.
Please carefully review the third party's policies and practices and make sure you understand them before entering into any transaction.
Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Norxt is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases made through our store are conducted directly between you and Norxt.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Norxt, including any injury, damage, or loss arising from products or services purchased.
You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchases and transactions with Norxt.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy.
By using the Services, you acknowledge that you have read the applicable privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.
Information you submit through the Services may be transferred to and shared with Shopify, as well as with third parties that may be located in countries other than the country in which you reside, for the purpose of providing the Services.
Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.
SECTION 11 – FEEDBACK
If you submit, upload, publish, email, transmit, or otherwise provide any ideas, suggestions, feedback, reviews, proposals, plans, or other content in any manner, collectively referred to as “Feedback,” you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.
We may use our rights under this license to operate, provide, evaluate, enhance, improve, and promote the Services, and to perform our obligations and exercise our rights under these Terms of Service.
You represent and warrant that:
- You own or have all necessary rights to all Feedback.
- You have disclosed any compensation or incentives you received in connection with providing the Feedback.
- Your Feedback complies with these Terms.
We will not be obligated to:
- Maintain any Feedback in confidence.
- Pay compensation for any Feedback.
- Respond to any Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, at our sole discretion, is unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or infringes any party's intellectual property rights or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights.
You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or other malicious software that may affect the operation of the Services or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties regarding the origin of any Feedback.
You are solely responsible for any Feedback you submit and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information provided through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes.
You may not access or use the Services, directly or indirectly:
(a) for any unlawful or harmful purpose;
(b) to violate any international, federal, regional, provincial, state, or local law, regulation, rule, or ordinance;
(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;
(e) to submit false or misleading information;
(f) to send, receive, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or cause the transmission of advertising or promotional material, including junk mail, chain letters, spam, or similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity;
(i) or to engage in any conduct that restricts or prevents another person from using or enjoying the Services, or that we determine may harm Norxt, Shopify, users of the Services, or expose them to liability.
In addition, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, pretext, spider, crawl, or scrape;
(e) interfere with or circumvent the security features of the Services, any related website, other websites, or the internet.
We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services, or any part thereof, at our discretion at any time without notice.
You will remain liable for all amounts due up to and including the date of termination.
The following provisions will survive termination: intellectual property, Feedback, termination, disclaimer of warranties, limitation of liability, indemnification, severability, waiver, entire agreement, assignment, governing law, privacy, and any other provisions that by their nature should survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The information provided through the Services is made available for general informational purposes only.
We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk.
We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of any of its contents.
Except where expressly stated otherwise by Norxt, the Services and all products offered through the Services are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind, whether express or implied, including implied warranties or conditions of merchantability, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.
Certain jurisdictions limit or do not permit disclaimers of implied warranties or other warranties, so some of the above disclaimers may not apply to you.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Norxt, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, licensors, Shopify, and Shopify's affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, including negligence, strict liability, or otherwise, arising from your use of the Services or any products obtained through the Services.
This also includes any other claim relating in any way to your use of the Services or any product, including errors or omissions in content, or any loss or damage arising from the use of the Services or any content or product posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Norxt, our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, payable to any third party arising from or relating to:
- Your breach of these Terms of Service or any documents incorporated by reference.
- Your violation of any law or third-party rights.
- Your access to or use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by such failure.
We may control the defense and settlement of such claim at your expense, including selecting legal counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, which may not be unreasonably withheld.
You agree to cooperate in the defense of indemnified claims, including providing relevant documentation.
SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision will nevertheless remain enforceable to the fullest extent permitted by applicable law.
The unenforceable portion will be deemed severed from these Terms of Service, and such determination will not affect the validity and enforceability of the remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of that right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in connection with the Services constitute the entire agreement and understanding between you and us and govern your use of the Services.
They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment in violation of this provision will be null and void.
We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.
SECTION 21 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
The competent judicial authorities in the Kingdom of Saudi Arabia shall have jurisdiction over any dispute arising out of or relating to these Terms of Service.
SECTION 22 – HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 23 – CHANGES TO THE TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.
It is your responsibility to periodically review our website for changes.
We will notify you of any material changes to these Terms as required by applicable law, and such changes will become effective on the date specified in the notice.
Your continued use of or access to the Services after changes are posted constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
Our contact information is provided below:
Norxt
Riyadh, Kingdom of Saudi Arabia
+966531669998
info@norxt.com