Refund policy
We have a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused or unworn, with the original tags/labels, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us by email at:
Please note that returned items must be sent to the following address:
[Insert return address here]
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return-related questions at:
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and resolve it appropriately.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods including food, flowers, or plants, custom products such as special orders or personalized items, and personal care goods such as beauty products.
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you receive the item you want is to return the current item, and once the return is accepted, place a separate order for the new item.
Refunds
We will notify you once we have received and inspected your returned item, and let you know whether the refund has been approved or not.
If approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that your bank or credit card company may need additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at: